1. Scope of the Privacy Policy

This Privacy Policy applies to the SOAPRO website (including subdomains) and to other websites that expressly refer to this policy.
SOAPRO, S.A. respects Users’ privacy and processes personal data in accordance with applicable data protection and privacy laws.
The personal data collected will be processed solely for the purposes described herein and for the period strictly necessary.
SOAPRO, S.A. reserves the right to update or modify this Privacy Policy at any time, in particular to adapt it to changes in legislation or in the website’s operation. Updated versions will always be published on this page.

2. What personal data do we collect, and for what purposes?

Personal data is generally collected through forms available on the website (for example, contact forms, requests for information, applications, and requests for proposals).
The data requested is, in principle, limited to what is strictly necessary to respond to the User’s requests, such as:

• First and last name
• Email address
• Phone Contact
• Company/organization (if applicable)
• Any message or additional information the User chooses to share
• Information included in a resume, in the case of job applications

Main purposes of the processing:

• Respond to requests for contact, clarification, or information submitted through the website
• Schedule meetings, site visits, or presentations, as requested
• Manage applications for job openings and unsolicited applications
• Process commercial orders and service proposals
• To comply with the legal obligations to which SOAPRO, S.A. is subject

Personal data will not be used for any purposes inconsistent with these purposes.

3. Use of Personal Data for Direct Marketing

SOAPRO, S.A. will not use your personal data for direct marketing purposes (e.g., sending newsletters or promotional communications) without your prior, free, specific, and informed consent, whenever required by law.
SOAPRO, S.A. does not sell, exchange, or share Users’ personal data with third parties for marketing purposes.
Whenever you receive marketing communications based on your consent, you may withdraw that consent at any time by following the instructions included in those communications or by contacting us through the channels indicated in this Policy.

4. Who has access to the User's personal data?

Access to personal data is limited to those teams at SOAPRO, S.A. that need it to fulfill the purposes of processing described above (for example, sales, human resources, administrative, or website management teams).
SOAPRO, S.A. will not disclose any personal data of its Customers and Users to third parties without their consent, except when:

• The disclosure is necessary to comply with legal obligations or orders from competent authorities;
• The disclosure is necessary for the provision of services supporting the website or the activities of SOAPRO, S.A. (for example, providers of hosting services, IT maintenance, etc.), in which cases appropriate contractual and technical measures will be taken to ensure the confidentiality and security of the data.

In any case, SOAPRO, S.A. ensures that it shares only the data that is strictly necessary and that the third parties involved are bound by confidentiality and personal data protection obligations.

5. Where and for how long is user data stored?

Customer and User data is generally stored on servers located in the European Union, maintained in accordance with high security standards and in compliance with applicable data protection laws.
The data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or for as long as required by law.

When the data is no longer needed, it will be securely deleted or anonymized.

If you wish to be removed from our database or exercise any of your data protection rights (see the next section), you may contact us using the methods provided on the website.

6. User Rights

Under applicable law, the User may, at any time and within the limits established by law, exercise the following rights with respect to their personal data:

• Right of access – to obtain confirmation as to whether or not your data is being processed and, if so, to access it;
• Right to rectification—to request the correction of inaccurate or incomplete personal data;
• Right to erasure – to request the erasure of your personal data in the cases provided for by law;
• Right to restriction of processing—to request that processing be restricted in certain situations;
• Right to object – to object to the processing of your personal data, where applicable;
• Right to data portability—to receive the personal data you have provided in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller, where applicable.

To exercise these rights, the User may use the contact information available on the website or listed in the “Contact Us” section of this Policy.
The User may also, if they so choose, file a complaint with the competent data protection supervisory authority.

7. Personal Data Security

SOAPRO, S.A. implements appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, unauthorized disclosure, or accidental or unlawful access.
Although no system is completely secure, SOAPRO, S.A. seeks to ensure that the level of security implemented is appropriate for the risks associated with the processing of the personal data in question.

8. Use of Cookies

The SOAPRO, S.A. website uses cookies in certain areas.
Cookies are small text files stored on the User’s device (computer, tablet, cell phone) through the browser, allowing:

• Recognize the user on subsequent visits;
• Remember certain options or preferences;
• To analyze website usage, helping to improve its performance and the user experience.

You can configure your browser to refuse or block cookies. However, in some cases, this option may affect the functioning of certain website features or limit your user experience.
For more detailed information about the use of cookies, the types of cookies used, and how to manage them, please refer to the website’s specificCookie Policy.

9. Contacts

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact SOAPRO, S.A. using the contact information provided on the website’sContactpage.